Noel Murphy at a production line in a packaging factory in China

QC-03

Quality inspection

Our inspectors check your goods against your approved sample and specification before the factory ships, and before you pay the balance.

  • No obligation: nothing starts until you approve a written quote
  • You see the factory and its price
  • English-speaking team in Shenzhen

In short

A pre-shipment inspection checks finished goods before they leave the factory. An inspector pulls a random sample using the AQL tables (ISO 2859-1), checks workmanship, function, measurements, packaging and labels against your approved sample, and sends a photo report so you can release or hold the balance payment.

What this protects you from

The questions buyers ask us first

  • The factory says its own QC passed the goods.

    Factory QC works for the factory. Our inspector works for you and checks a random sample against your approved sample, with photos of every finding.

  • What if I only find the defects in my UK warehouse?

    By then you have paid in full and shipped the problem. We inspect before you pay the balance, while the factory can still rework the goods.

  • Who decides if a defect matters?

    You do, using limits agreed before the visit: zero tolerance for critical defects, and AQL limits for major and minor ones.

Who it's for

Is this for you?

  • Any importer paying a balance before goods ship
  • Brands with Amazon, retail or marketplace packaging requirements
  • Products with safety, fit or function risks

What you receive

What you get from us

Inspection checklist
Agreed with you before the visit, based on your spec and approved sample
AQL sampling
Sample size and acceptance levels set per ISO 2859-1 for critical, major and minor defects
Photo report
Defects found, measurements, carton checks and a PASS, HOLD or FAIL result
Next steps
What the factory must fix, and whether a re-inspection is needed

How it works

The process, step by step

  1. 01

    Agree the checklist

    We turn your spec and approved sample into a checklist the inspector follows.

  2. 02

    Book the inspection

    Pre-production, during production, pre-shipment or at container loading.

  3. 03

    Inspect

    The inspector samples the goods, tests them and photographs every finding.

  4. 04

    Decide

    You get the report and decide whether to release payment, hold, or ask for rework.

Your money

The balance stays with you until the goods pass

  1. 01Supplier checked

    We verify the factory before you pay anything.

    Nothing paid · 0%
  2. 02Contract and deposit

    You approve the contract. The factory gets the deposit on your instruction.

    Deposit paid · 30%
  3. 03Production

    We follow the run and send you photos and dates.

    Balance held · 30%
  4. 04Inspection

    We check the goods against your approved sample. If they fail, the factory fixes them first.

    Balance held · 30%
  5. 05Balance and shipping

    Only after a pass do you release the balance. Then the goods ship.

    Balance paid · 100%
Example schedule with a 30% deposit. Your contract sets the exact split. The balance is usually paid only after the goods pass inspection.

Why inspect before the balance

Most China orders are paid in two parts: a deposit before production and a balance before shipment. The balance is your last point of leverage. An inspection at that moment gives you evidence, photos and measurements, while the factory still wants to be paid and the goods are still on its premises.

Factory QC matters, but it reports to the factory. An independent inspection checks the goods against your approved sample and specification, and reports to you.

The four inspection points

  • Pre-production inspection: checks raw materials and components before production starts. Useful for new suppliers or products where material substitution is a risk.
  • During production inspection: carried out at around 20 to 50% completion, so problems can be corrected while most of the order is still unmade.
  • Pre-shipment inspection: the most common check. Carried out when goods are finished and at least 80% packed.
  • Container loading check: confirms the right goods, quantities and carton condition as the container is loaded and sealed.

How AQL sampling works

Inspectors don’t check every unit. They pull a random sample using the AQL tables in ISO 2859-1. The sample size depends on the order quantity, and the acceptance limits depend on the AQL levels you set for each defect class:

  • Critical defects (unsafe or illegal): usually zero tolerance.
  • Major defects (the product won’t sell or work as intended): commonly AQL 2.5.
  • Minor defects (cosmetic issues a customer may notice): commonly AQL 4.0.

As an example, a lot of 1,201 to 3,200 units at general inspection level II gives a sample of 125 units. At AQL 2.5 the lot passes with up to 7 major defects in that sample.

What the inspector checks

  • appearance and workmanship against the golden sample
  • function and safety tests appropriate to the product
  • dimensions, weight and colour
  • packaging, labels, barcodes and shipping marks
  • carton drop test and carton dimensions
  • quantity packed against the order

What you receive

A report with every defect photographed and classified, measurements, carton checks and a clear result: PASS, HOLD (pending your decision) or FAIL. You decide whether to release the balance, ask for rework, or accept with a discount.

When an inspection fails

You hold the balance. The factory sorts, reworks or replaces the defective goods, and the inspector returns to re-inspect. Agreeing in the purchase contract who pays for re-inspection saves an argument later.

UK and EU: check the labels too

Inspections are the right moment to confirm UK or EU-specific requirements: CE or UKCA marking where applicable, importer name and address, warning labels, and language requirements for the countries you sell in. Fixing a label in the factory takes hours. Fixing it in a warehouse takes weeks.

Why CFS

Four promises in writing, from a team you can check.

We are registered in Shenzhen as Shenzhen Royal International Logistics Co., Ltd., code 91440300595694653B. Look us up the same way you'd check a supplier.

years in China
16
people on the ground
55
offices: Shenzhen, Changsha, Zhengzhou
3
  • No commissions from factories

    We take no commissions, rebates or fees from the factories we recommend. We work for you.

  • You see the factory and its price

    Every quote names the factory and shows its own price. Our fee is a separate line.

  • Balance after inspection

    The balance is usually paid only after the goods pass inspection, while the factory can still fix problems.

  • Nothing starts without your yes

    You approve a written quote before any work begins, and factories are paid only on your instruction.

From the factory floor

Check the packaging and labels as closely as the product. Both are cheap to fix at the factory and expensive to fix in a UK warehouse.

Fees

Quality inspection

Pre-production, during-production or pre-shipment inspection
$300 per man-day
Container loading check
$300 per man-day
Full pricing and what's included →

Questions

Quality inspection: common questions

What does AQL mean?

Acceptance Quality Limit. It sets how many defective units a random sample may contain before the whole batch fails. Critical defects usually have zero tolerance.

What happens if an inspection fails?

You hold the balance payment. The factory reworks or replaces the defective goods and we inspect again. Who pays for re-inspection is best agreed in the purchase contract.

Isn't the factory's own QC enough?

Factory QC is one part of the process. An independent check against your approved sample gives you evidence before you pay.

Start here

Tell us what you need made.

Send a short brief. We reply with next steps, the questions we need answered and an idea of cost.

No obligation. Nothing starts until you approve a written quote.

P.S. Not ready for a quote? Send one question on WhatsApp. Someone in our Shenzhen team will answer it, in English.